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Engage And Reward Audiences With Personalised Auto-Responses

by Jenna Rogers,  05-Oct-2017 16:37:20

Did you know STORY comes with the ability to deliver personalised messages, images and videos instantly to social users?

Personalised auto-responses are a great way to reward people who engage with your hashtags and participate in your campaigns. Using STORY it's possible to set up custom messaging and media to be automatically sent to users, or to trigger responses to a select group (eg. chosen winners in a competition).

Key Benefits:

  • Send auto-replies or 'triggered' replies to campaign participants
  • Amplify the live engagement around your campaign
  • Deliver personalised messages, images and videos instantly
  • Moderate users and responses using blacklists and filters
  • Send discount offers and links to promos/websites
  • Extend the reach of your campaign by generating personalised content your audience will be inclined to share
  • See peak engagement moments in STORY analytics

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Use case examples:

  • Thank users for participating in a campaign
  • Message people telling them when they'll be on-air
  • Deliver users personalised images/videos
  • Send promotional offers/links
  • Got another idea you want to bring to life? Get in touch with us!

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