Request a Demo
social personalised response

Our Latest News

Press releases, blogs, events, thought pieces and all things Social TV

Engage And Reward Audiences With Personalised Auto-Responses

by Jenna Rogers,  05-Oct-2017 16:37:20

Did you know STORY comes with the ability to deliver personalised messages, images and videos instantly to social users?

Personalised auto-responses are a great way to reward people who engage with your hashtags and participate in your campaigns. Using STORY it's possible to set up custom messaging and media to be automatically sent to users, or to trigger responses to a select group (eg. chosen winners in a competition).

Key Benefits:

  • Send auto-replies or 'triggered' replies to campaign participants
  • Amplify the live engagement around your campaign
  • Deliver personalised messages, images and videos instantly
  • Moderate users and responses using blacklists and filters
  • Send discount offers and links to promos/websites
  • Extend the reach of your campaign by generating personalised content your audience will be inclined to share
  • See peak engagement moments in STORY analytics

socialresponse.png

 

Use case examples:

  • Thank users for participating in a campaign
  • Message people telling them when they'll be on-air
  • Deliver users personalised images/videos
  • Send promotional offers/links
  • Got another idea you want to bring to life? Get in touch with us!

Leave a comment

Latest Blog

18 Apr

Product Updates

never.no partner with Grabyo
By never.no | 0 Comments

It’s been an exciting few weeks here at never.no with the announcement of our very own Real-Time Social Graphics solution, providing..

16 Apr

Product Updates

New Office and New Partner in SBS Australia
By never.no | 0 Comments

It has been an explosive start to the year for us with International expansion enabling us to offer our services to more regions, with..

15 Apr

Product Updates

10 Ways To Leverage Audience Interaction During Election Season
By Jenna Rogers | 0 Comments

It’s finally here. The Australian federal election has been called for May 18 and we’ve begun to see the wave of political..