Request a Demo
social personalised response

Our Latest News

Press releases, blogs, events, thought pieces and all things Social TV

Engage And Reward Audiences With Personalised Auto-Responses

by Jenna Rogers,  05-Oct-2017 16:37:20

Did you know STORY comes with the ability to deliver personalised messages, images and videos instantly to social users?

Personalised auto-responses are a great way to reward people who engage with your hashtags and participate in your campaigns. Using STORY it's possible to set up custom messaging and media to be automatically sent to users, or to trigger responses to a select group (eg. chosen winners in a competition).

Key Benefits:

  • Send auto-replies or 'triggered' replies to campaign participants
  • Amplify the live engagement around your campaign
  • Deliver personalised messages, images and videos instantly
  • Moderate users and responses using blacklists and filters
  • Send discount offers and links to promos/websites
  • Extend the reach of your campaign by generating personalised content your audience will be inclined to share
  • See peak engagement moments in STORY analytics

socialresponse.png

 

Use case examples:

  • Thank users for participating in a campaign
  • Message people telling them when they'll be on-air
  • Deliver users personalised images/videos
  • Send promotional offers/links
  • Got another idea you want to bring to life? Get in touch with us!

Leave a comment

Latest Blog

6 Jan

Product Updates

5 ideas to build trust with your customers
By Scott Davies | 0 Comments

What takes years to build, seconds to break and forever to repair? We’re talking about trust, of course. And your customers aren’t just..

13 Dec

Product Updates

Never.no makes the 2019 Streaming Media Europe 101 list
By Ed Abis | 0 Comments

Never.no is delighted and proud to announce that we have made it onto the 2019 Streaming Media Europe 101 list, and can call ourselves..

13 Dec

Product Updates

Advertising: Not like it used to be
By Ed Abis | 0 Comments

An excerpt from a Never.no feature in FEED magazine, written by our Commercial Director, Ed Abis.